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Data Protection Policy

Barta24 Privacy Policy — Our Commitment to Protecting Your Data

Your personal data is a trust we hold sacred. barta24 never sells your information or uses it unnecessarily. This policy explains what data we collect, why we collect it, and how we keep it secure.

Last Updated: December 2026
Reading Time: Approximately 7 minutes
Language: Bengali
Our commitment in brief
Your data is secured with SSL encryption
Your data is never sold to third parties
Right to request deletion of your data
No data collected beyond what is necessary
Update your information at any time, with ease
Advance notice provided for any policy changes
How Your Data Flows
You
SSL Encryption
Secure Servers
Service Delivery
Secure Storage
Table of contents
Related policies
1

Introduction — Why This Policy Matters

When you create an account or use barta24, certain information naturally comes to us. This privacy policy clearly sets out what we do with that data, where it is stored, and who can access it.

Barta24 believes your data belongs to you. We are its custodians, not its owners. What is written in this policy is not an empty promise — it is an accurate description of how we actually operate.

This privacy policy applies to all barta24 services — including the website, mobile app, live chat support, and email communications. By using the platform, you are considered to have accepted this policy.

This policy has been written in plain, accessible language so that all readers can easily understand it. If any part is unclear, feel free to ask our support team.
2

What data we collect

Barta24 collects only the data necessary to provide its services effectively. Requesting unnecessary information goes against our policy.

Data Type Example Why it is collected
Identity Information Full name, date of birth, and national ID number KYC Verification & Age Confirmation
Contact Information Email address, mobile number, and postal address Account communications and security messages
Financial Information BKash/Nagad number, bank details Payment Processing & Withdrawals
Gaming history Bet amounts, wins and losses, game selection Service Improvement & Responsible Gaming Monitoring
Technical Information IP address, device information, and browser type Security & Fraud Prevention
Usage data Login times, pages visited, and session duration Platform Development & User Experience
We do not collect sensitive information (such as religion or political views) without your consent. Health information is not requested either — only a limited set of questions may be asked as part of responsible gaming assessments.
3

How Your Information Is Used

Barta24 uses your information only for specific, legitimate purposes. All intended uses are clearly outlined below:

  • Account Management: For creating, verifying, and properly managing your account.
  • Payment Processing: Financial information is used to process deposits and complete withdrawals.
  • Security Assurance: To prevent unauthorized account access and fraud.
  • Customer Support: We may need to review your history in order to properly resolve your questions or complaints.
  • Bonuses & Promotions: Relevant offers are sent to you based on your gaming patterns.
  • Responsible Gaming: To detect unusual gaming behavior and intervene in a timely manner.
  • Legal Obligations: To meet regulatory requirements and ensure AML compliance.
  • Platform Improvement: To analyze usage patterns and deliver a better experience.
What We Don't Do: We do not sell your data. We do not share it with advertising companies. We do not use it for political purposes. We do not send marketing messages without your consent.
4

Data sharing and third parties

Not sharing your personal information with third parties is a core principle at barta24. That said, there are a few limited and necessary situations where data may be shared:

  • Payment Processors: Necessary information is shared with payment service providers such as bKash, Nagad, and Rocket to process transactions. They are bound by our privacy agreement.
  • Game providers: Only gaming history is shared with providers such as Evolution Gaming and Pragmatic Play — never your personal identity.
  • Legal Requirements: We are legally required to provide data in response to valid court orders or requests from regulatory authorities.
  • Fraud Prevention: In confirmed cases of fraud, the relevant financial institutions may be notified.
  • Business Succession: If barta24 is ever acquired or merged, members will be notified before any data transfer takes place.
All third-party service providers we work with are bound by contractual agreements aligned with our privacy policy. They are not permitted to use your data for their own purposes.
5

Data protection and security measures

Barta24 uses industry-leading technology to keep your data safe. Our security team monitors systems 24/7 to detect any unusual activity.

  • SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted. No one can intercept it in transit.
  • Two-Factor Authentication (2FA): OTP or app-based verification at login — an added layer of security for your account.
  • Data Encryption: Sensitive data stored on our servers — including passwords and financial information — is kept in encrypted form.
  • Regular Security Audits: Independent third-party experts regularly audit our systems to identify potential vulnerabilities.
  • Restricted Access Policy: Our staff are only granted access to the information required for their specific role.
  • Data Backup: Your data is securely backed up to prevent loss in the event of an unexpected incident.
Your Responsibilities: Use a strong password and never share it with anyone. It is best to avoid accessing your barta24 account over public Wi-Fi. If you notice anything suspicious, please let us know immediately.
6

Cookies and tracking technologies

The barta24 website and app use cookies. Cookies are small text files saved to your browser that help the platform remember your preferences.

Required
Session Cookie
Maintains your login session. The site cannot function properly without it. Cleared when the browser is closed.
Required
Security Token
Protects against CSRF attacks. Essential for platform security.
Preferences
Preference Cookie
Remembers your language, theme, and other personal preferences. Remains active for up to 30 days.
Analytics
Analytics Cookie
Pages visited, time spent, and links clicked are used to improve the platform. This data does not identify you personally.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

7

Your Rights

You have specific rights over your own data. barta24 respects these rights and makes them easy to exercise.

Right to access
To find out what information we hold about you, contact our support team at any time. A full data report will be provided within 30 days.
Right to rectification
If any of your information is incorrect or outdated, you can request a correction. Updates can be made easily through your account settings or by contacting support.
Right to erasure
If you close your account or submit a specific request, your personal data will be deleted — except for information we are legally required to retain, such as transaction records.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be temporarily restricted. Please note this may affect some services.
Data Portability
You can download your gaming history and account data. Submit a request to our support team and we will provide it in CSV or PDF format.
Right to Opt Out of Marketing
If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time — via the unsubscribe link in any email or through your account settings.
To exercise any of the rights listed above, email us at support@barta24.net or reach out via live chat. We will do our best to respond within 30 days.
8

How Long We Retain Your Data

Barta24 does not retain your data any longer than necessary. However, certain information must be kept for a defined period due to legal and regulatory obligations:

  • Account information: For the duration of the active account + 5 years after closure (in accordance with AML regulations).
  • Financial Transaction Records: 7 years (in accordance with international financial regulations).
  • Gaming History: For the duration of the active account + 3 years.
  • Support Contact History: 2 years.
  • Cookies & Session Data: Expires at the end of the session or after a maximum of 30 days.
After the above retention periods, data is securely deleted or anonymized so that individuals can no longer be identified.
9

Children's Privacy Protection

Barta24 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. Date of birth is verified at registration and age is confirmed through the KYC process.

If we become aware that any minor's data is in our system, the account will be immediately closed, all data deleted, and the family will be notified.

10

Policy Updates & Contact

This privacy policy may be updated from time to time to reflect changes in law, technology, or business operations. For significant changes, we will:

  • We will send advance notice to members via email.
  • We will display notifications on the platform.
  • Changed sections will be highlighted for your reference.
  • Clearly state the date of the change.

For any questions regarding this privacy policy, please reach out to our data protection team:

  • Email: privacy@barta24.net
  • General Support: support@barta24.net
  • Live Chat: Available 24/7 in Bengali
This policy was last updated in December 2026. The latest version is always available at barta24.net/privacy-policy.

What makes barta24's privacy policy different?

Protecting your data at every step is our top priority

End-to-End Encryption
Every request you make is protected by SSL/TLS encryption. From your password to your payment details — everything reaches us in encrypted form, so no one can intercept it along the way.
Data Minimization Policy
barta24 only asks for information that is genuinely needed to provide our services. Collecting no more data than necessary is a core principle — and one we put into practice, not just policy.
Regular security audits
An independent team of third-party experts regularly audits our systems. Any issues found are resolved promptly — before members are ever affected.
Transparent Policy in Bengali
Writing a privacy policy in complex English that no one can follow is not our style. This entire policy is written in plain, clear language — so every member can understand exactly what's going on.
Exercise Your Rights with Ease
Viewing, correcting, deleting, or downloading your data — all requests can be submitted via live chat. No complicated forms or lengthy processes.
Advance notice policy
Whenever our privacy policy changes, we notify members in advance. Unexpected changes go against our principles — you will always have the opportunity to make an informed decision.
Safe & Trusted

Enjoy barta24 with Peace of Mind

We are always vigilant in protecting your data. Register now and start playing on Bangladesh's most trusted platform.

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